#Webinar Wednesday - Overcoming PSAP Staffing Challenges On-demand
Join us for our first #WebinarWednesday of 2019 where we’ll discuss the challenges facing PSAPs in recruiting, hiring, and retention; the changing skill sets needed in the 9-1-1 center; and staffing best practices that are used in PSAPs today that you can implement in your center.
Credit
ENP:0.5
Description
Do an Internet search for “PSAP staffing” and you’ll get dozens, if not hundreds, of results detailing the staffing crisis facing 9-1-1 centers. Some blame low pay, others blame stress, and still others blame the working environment. All of them ask: How do we hire and retain 9-1-1 professionals? How will our staffing needs evolve over time?
Join us for our first #WebinarWednesday of 2019 where we’ll discuss:
- The challenges facing PSAPs in recruiting, hiring, and retention;
- The changing skill sets needed in the 9-1-1 center; and
- Staffing best practices that are used in PSAPs today that you can implement in your center.
Presenter: Jennifer Kirkland, ENP – Vail (CO) Public Safety Communications Center | NENA Education Advisory Board
CEUs: Attend this webinar and receive one-half ENP re-certification point towards the ten-point maximum for NENA courses in the Professional Development CEU/Course Credits section.