#Webinar Wednesday - Improving Performance Through Strength-Based Leadership & Feedback - On-Demand
2-27-19 Studies show that strengths-based leadership really works. But there’s much more to it than just telling your employees when they’ve done a good job. You must adopt a new management approach focused on helping people understand and cultivate their talents – even when providing feedback on things like poor performance or attitude issues. Join us for this hour-long webinar discussing:
Credit
ENP:0.5
Description
What strengths-based feedback is and why it’s better than deficit-based feedback;
The positive effect it has on both individual and team performance; andHow it can be adopted and utilized within your existing (or new) QA/QI framework.
Presenters:John Ferraro, ENP – Northwest Central Dispatch System & NENA Education Advisory Board | Kim Rigden – International Academies of Emergency Dispatch
CEUs:Attend this webinar and receive one-half ENP re-certification point towards the ten-point maximum for NENA courses in the Professional Development CEU/Course Credits section.
The positive effect it has on both individual and team performance; andHow it can be adopted and utilized within your existing (or new) QA/QI framework.
Presenters:John Ferraro, ENP – Northwest Central Dispatch System & NENA Education Advisory Board | Kim Rigden – International Academies of Emergency Dispatch
CEUs:Attend this webinar and receive one-half ENP re-certification point towards the ten-point maximum for NENA courses in the Professional Development CEU/Course Credits section.