Computer-Aided Disaster
Wednesday, June 14th| 3PM Eastern On-Demand
In 2021, Bedford County, VA 9-1-1 experienced a catastrophic cybersecurity incident. For 2.5 months, all public-safety-system data was lost, leaving dispatchers to use pen and paper to do their jobs! During this time, staff had to develop new tools and workflows to maintain daily operations, safety, and situational awareness. Attend this webinar to hear about the 9-1-1 center managed and recovered from the chaos of sudden and complete data loss. You’ll learn:
- What tools are needed when facing a long-term CAD outage and how to obtain them;
- How to keep center morale up during long-term crises; and
- How to increase your data security and cyber-preparedness before an incident happens to you.
This month’s #WebinarWednesday is brought to you by Priority Dispatch Corporation. For over 45 years, Priority Dispatch has promoted fast, safe, and effective emergency dispatch practices. The Priority Dispatch System is built on the gold-standard protocols of the International Academies of Emergency Dispatch, and it's widely regarded as the standard of care and practice for emergency calltaking. Priority Dispatch helps you provide the highest level of care on every call. Learn more atprioritydispatch.net.
Presenters: Christine Giglio, ENP – Bedford County (VA) Emergency Communications Center | Michael Miller – Bedford County (VA) Emergency Communications Center
CEUs: Attend this webinar and receive one-half ENP re-certification point towards the twelve-point maximum for NENA courses in the Professional Development CEU/Course Credits section.